John Cleveland Civil Rights Consulting


 

Training Courses

CATEGORY A
Americans with Disabilities Act (ADA) and Regulatory Requirements for Fixed Route Bus, Rail and Complementary ADA Paratransit Service


No. A-01    The Americans with Disabilities Act: A Big Picture View

No. A-02    ADA Requirements for Fixed Route Service

No. A-03    ADA Requirements for Complementary Paratransit Service

No. A-04    ADA Policy and Regulatory Updates

No. A-05    ADA Eligibility for Complementary Paratransit Service (Two Days)

No. A-06    ADA Eligibility for Complementary Paratransit Service (One Day)

No. A-07    In Person Assessment ADA Eligibility:
                  A Catalyst for Effective ADA Paratransit Demand Management

No. A-08    Paratransit Demand Management

No. A-09    Rural and Paratransit Update: Barriers to Accessibility that Remain

No. A-10    Street Scenarios:
                  Street Solutions to Everyday Challenges for Passengers with Disabilities
                  (Two Days)

No. A-11    Street Scenarios:
                  Street Solutions to Everyday Challenges for Passengers with Disabilities
                  (One Day)

No. A-12    Developing In-Person Functional Assessments for
                  ADA Paratransit Eligibility Determinations

                  (Three Days)


CATEGORY B
Passengers with Disabilities: Creating Greater Transit Service Through Greater Sensitivity

No. B-01    Passengers with Disabilities:
                  Exceptional Customer Service Through Greater Sensitivity


No. B-02    Passengers with Disabilities:
                  Greater Accessibility Through Greater Sensitivity

 

CATEGORY C
Mobility Device Securement

No. C-01    Securement Techniques for Difficult to Secure Mobility Devices
                  (Two Days)


No. C-02    Securement Techniques for Difficult to Secure Mobility Devices
                  (One Day)

No. C-03    Securement Techniques for Difficult to Secure Mobility Devices
                  (Half Day)
 

CATEGORY D
Transit Vehicles and Facilities

No. D-01    Bus Stop Accessibility Guidelines and Management

No. D-02    Transit Facility ADA Compliance in a Rural Setting

No. D-03    Paratransit and Fixed Route Vehicle Specifications:
                   Procuring the Right Vehicle for Your Transit Needs

 

CATEGORY E
Creating Effective Bus Policies

No. E-01    Meeting ADA Challenges:
                  Creating Effective Bus Policies for People with Disabilities


No. E-02    Creating Effective Bus Policies for Improving Service


CATEGORY F
Transit Operations

No. F-01    Reservations, Scheduling and Dispatching for Transit Systems

No. F-02    Effective Transit Board Management, Membership and

                  Community Advocacy


No. F-03    Quality of Service Self Assessment and Transit Performance:
                  Demand Response Transit (DRT) Service Standards