John Cleveland Civil Rights Consulting

Course #B-02

Passengers with Disabilities:
Greater Accessibility Through Greater Sensitivity

-Two Day Course-

The theme of this course is creating greater sensitivity to passengers with disabilities, thereby providing full accessibility to transit service. Accessibility is presented in a framework of proactively removing barriers to transportation that arise through discrimination based on disability. All material is presented from the perspective of the awareness of and sensitivity to diverse types of disabilities to include physical, developmental, cognitive, intellectual and hidden disabilities.