John Cleveland Civil Rights Consulting


Areas of Expertise

CCRC’s Managing Member, Dr. John Y. Cleveland, has over 26 years experience in transit civil rights including civil rights training, compliance and program and policy development. He is an expert in taking complicated federal regulations, circulars and guidelines and applying them to unique and challenging situations that transportation providers face every day “on the street” in their provision of service, in their contracting and in their workplace. His Areas of Expertise include the following:

[Click each topic for more information]

     Transit Civil Rights Regulations

     ADA Paratransit Requirements

     ADA & Fixed Route Service

     Customer Service and Sensitivity to People with Disabilities

     Mobility Device Securement

     Reasonable Modifications to Policies, Practices and Procedures

     Creating Effective Transit Bus Policies

     Accessibiity Guidelines for Bus Stops and Transit Vehicles

     Title VI and Environmental Justice Compliance

     Disadvantaged Business Enterprise Program Compliance

     Equal Employment Opportunity Program Compliance

     Expert Witness Services